bdik's Privacy Policy

1 Information We Collect

We collect various types of information when you create an account at bdik and use the platform. Collecting this information is necessary to improve our service quality, ensure security, and comply with applicable laws and regulations in Bangladesh.

1.1 Personal Identification Information

When you register or create an account at bdik, we may collect the following information:

• Full name and date of birth (for age verification — only users aged 21 and above are permitted)
• Email address
• Username and password (stored in encrypted form)
• Banking and payment information (bKash, Nagad, Rocket, Upay account numbers — for transaction processing only)
• National ID card or passport information (when identity verification is required)

1.2 Automatically Collected Information

When you use bdik.cam, our system automatically records certain technical information:

• IP address and device identification information
• Browser type, version, and operating system
• Date, time, and duration of website visits
• Pages visited and links clicked
• Cookie and session data (see section 8 for details)

1.3 Transaction Information

We keep a record of every financial transaction you make. This includes deposit amounts, withdrawal requests, bonus usage history, and details of gaming activity. The minimum deposit amount at bdik is ৳100 and the minimum withdrawal amount is ৳800.

2 Purpose of Data Use

We use the information we collect from you for the following purposes:

2.1 Service Delivery and Operations

• Creating, managing, and verifying your account
• Processing all financial transactions including deposits and withdrawals
• Managing gaming activity, bonuses, and promotions
• Providing 24/7 live chat and email support in Bengali
• Managing the VIP program (Bronze, Silver, Gold tiers)

2.2 Security and Fraud Prevention

• Detecting and preventing unauthorized access and fraud
• Complying with anti-money laundering (AML) regulations
• Age verification — the platform is for users aged 21 and above only
• Supporting the implementation of responsible gaming policies

2.3 Service Improvement and Communication

• Analyzing user experience and improving service quality
• Informing you about relevant promotions and offers (if you have given your consent)
• Notifying you of important system updates and policy changes
• Providing troubleshooting and technical support

3 Data Sharing and Disclosure

bdik never sells your personal information to third parties. However, we may share information in the following limited circumstances:

3.1 Essential Service Providers

We work with trusted partners for essential services such as payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, and cybersecurity. These partners may only use the information for the specific tasks assigned, and they are also bound by strict confidentiality agreements.

3.2 Legal Obligations

We may be legally required to disclose your information in response to a court order, a lawful request from a government or regulatory authority, or the requirements of applicable law. In such cases, we will make every effort to notify you in advance where possible.

3.3 Business Restructuring

In the event of a merger, acquisition, or business restructuring, user information may be transferred to the newly owned entity. In such circumstances, this privacy policy will remain in effect and you will be notified in advance.

4 Data Storage and Security

bdik takes industry-standard technical and organizational measures to ensure the security of your personal information.

4.1 Security Technology

• Use of SSL encryption for all data transmission
• Passwords and sensitive financial information stored using advanced hashing methods
• Firewall and intrusion detection systems
• Regular security audits and vulnerability testing

4.2 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, certain information may be retained for a defined period to meet legal and regulatory requirements. Transaction records are kept for the appropriate duration as required by applicable law.

4.3 Your Role in Account Security

You have an active role in keeping your account secure. Use a strong password, do not share your login details with anyone, and always log out after using a public device. If you notice any suspicious activity, contact us immediately at [email protected].

5 Your Rights

You have the following rights over your personal information. Contact us to exercise these rights.

5.1 Right to Access Information

You may ask at any time to know what information we hold about you. Upon receiving your request, we will provide you with a summary of that information within a reasonable time.

5.2 Right to Correct Information

If any information held in your profile is incorrect or incomplete, you may request that it be corrected. We will make the correction in a timely manner subject to verification.

5.3 Right to Delete Information

In certain circumstances you may request that your personal information be deleted. However, we may be obligated to retain certain information for a specified period for legal or regulatory reasons.

5.4 Right to Opt Out of Marketing Communications

If you do not wish to receive promotional emails or notifications, use the unsubscribe link at the bottom of any email or contact [email protected]. However, we will continue to send you important messages related to your account.

6 Minors' Data Protection

bdik strictly prohibits use of this platform by anyone under the age of 21. We never knowingly collect personal information from anyone under the age of 21. If we become aware that a minor is using this platform, we will immediately close that account and delete the associated information.

If parents or guardians suspect that their child has used this platform, please let us know at [email protected]. We will take the necessary action promptly.

7 International Data Transfer

Our servers and technical infrastructure may be located in various countries. As a result, your information may be processed or stored outside Bangladesh. However, regardless of where the information is processed, the protection standards described in this privacy policy will be maintained. We ensure that any international data transfer is carried out with appropriate safeguards in place.

8 Cookies and Tracking Technologies

Cookies and similar technologies are used on the bdik.cam website to improve your experience.

8.1 Types of Cookies

• Essential cookies: Strictly necessary for the site to operate. These are required to maintain login sessions and security. These cookies cannot be disabled.
• Functionality cookies: Help remember your preferences and settings, such as language selection.
• Analytics cookies: Used to understand patterns of site usage. These contain no personally identifiable information.

8.2 Cookie Controls

You can control or delete most cookies through your browser settings. However, disabling essential cookies may affect some site functionality and you may not be able to log in properly.

9 Third-Party Links and Services

bdik.cam may contain content from various game providers (such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, NetEnt). These third-party services have their own privacy policies. We are not responsible for the privacy practices of those services. Their own terms and conditions may also apply when using their games on our platform.

10 Policy Changes

bdik reserves the right to update or change this privacy policy at any time. For significant changes, we will notify you in advance by email or through a notice on the platform. Continued use of the site after any change will be taken as your consent to the new policy. We therefore recommend reviewing this page from time to time.

11 Responsible Gaming and Data Use

bdik places great importance on responsible gaming. We analyze your gaming history and behavior to identify problematic gaming patterns. Using this information, we may activate automatic protective measures, such as setting deposit limits or offering self-exclusion options. This is done for your own well-being.

For more details, read our Responsible Gaming page.